Beauty of Joseon Radiance Cleansing Balm

1. Effortless Makeup Removal: Melts away makeup and sebum, including stubborn mascara and eyeliner.
2. Hydrating Formula: Contains rice bran and grain extracts to keep skin soft and moisturised.
3. Gentle on Skin: Solid balm transforms into a silky oil, removing impurities without drying or irritating.

Cetyl Ethylhexanoate, Caprylic/Capric Triglyceride, PEG-20 Glyceryl Triisostearate, Synthetic Wax, PEG-10 Isostearate, Lactobacillus/Soybean Ferment Extract, Hippophae Rhamnoides Oil, Oryza Sativa (Rice) Bran Oil, Oryza Sativa (Rice) Seed Water, Avena Sativa (Oat) Meal Extract, Coix Lacryma-Jobi Ma-yuen Seed Extract, Oryza Sativa (Rice) Extract, Water, Sorbitan Sesquioleate, Glycerin, Propanediol, Butylene Glycol, 1,2-Hexanediol, Caprylyl Glycol, Ethylhexylglycerin

EXCHANGES AND RETURNS

At Unique Bunny, we strive to provide the best customer experience possible. Please read the following information carefully to ensure that you understand our Return and Exchange Policy.

Non-Refundable & Exchangeable Items:

We do not accept returns or exchanges for products under the following categories for hygiene reasons: Skincare and Cosmetics, Beauty Products and Accessories, Socks & Slippers, and Food & Snacks.

Quality Issues:

We will consider exchanges for unopened and non-hygienic items if there is a quality issue. Please reach out to us within 7 days of receiving the product and provide the original receipt or membership purchase record.

Sale and Discounted Items:

All Sale and Discounted items are Final Sale and cannot be returned or exchanged.

Shipping and Handling Fees:

Original shipping fees are non-refundable once tracking information is generated. Unique Bunny is not responsible for any additional return shipping and handling fees made.

If you have any questions or concerns, please contact us at support@uniquebunny.com. Thank you for shopping with Unique Bunny!

Shipping

Free Shipping: We offer free shipping on all orders over $79 pre-tax within Canada, $149 pre-tax to the USA, and over $199 pre-tax to the Canadian provinces of Northwest Territories, Yukon, and Nunavut.

We currently do not ship outside of these countries. 

Policies

Unique Bunny is not responsible for packages that are damaged, lost, stolen, unclaimed, refused, or undeliverable. No refunds, exchanges, or replacements will be issued for these circumstances.

Packages returned due to incorrect, incomplete, or undeliverable addresses may incur additional fees for re-delivery. If a refund is requested, all incurred transit costs, including original shipping, return shipping, and applicable taxes will be deducted from the refund amount.

For parcels delivered to outdoor community mailboxes, please retrieve your package promptly to avoid weather-related damage. Unique Bunny is not responsible for items compromised due to weather conditions.

Unique Bunny only ships out small, expedited orders to PO Boxes. All larger items must be sent to a residence or place of business.

For parcels held at the nearest post office, please collect your package promptly as per the delivery notice card instructions. Unclaimed parcels returned to us may incur additional fees for re-delivery. If a refund is requested, original shipping and return shipping costs will be deducted from the refund amount.

Unique Bunny is not responsible for customs duties, fees, taxes, and brokerage fees for parcels shipped outside of Canada.

Delivery times are estimates and do not account for delays due to holidays, customs clearance, extreme weather, natural disasters, postal strikes, or unforeseen circumstances. We will assist with shipping delays but cannot issue refunds or replacements for packages delivered outside the estimated timeframe.

Shipping rates and policies are subject to change without notice.

For any questions or concerns, please contact us at support@uniquebunny.com. We are happy to assist you.